Clean Energy Allies are contractors, architects, engineers, equipment vendors, distributors, manufacturers and retailers who provide energy-efficient products and services to residential and business electric ratepayers of Hawai‘i, Honolulu and Maui counties. They help us extend our reach by delivering energy-saving incentives, education and other Program benefits directly to electric customers.
To become a Clean Energy Ally, you must meet and perform in accordance with the following requirements and agree to adhere to the Clean Energy Ally Code of Conduct.
The intent of the Code of Conduct is to outline the expectations and guidelines to participate as a registered Clean Energy Ally in the Hawai‘i Energy Program. In exchange for permission to participate in Hawai‘i Energy’s Programs, Clean Energy Allies agree to the following conditions:
The Clean Energy Ally shall represent Hawai‘i Energy in a manner that does not adversely affect Hawai‘i Energy’s business, operations, reputation, or goodwill. This includes but is not limited to:
The Clean Energy Ally shall represent Hawai‘i Energy’s energy efficiency programs in an honest and ethical manner. The Clean Energy Ally shall not guarantee savings and/or rebate amounts to the customer.
The Clean Energy Ally agrees to conduct business in an honest, ethical, and safe manner as follows:
The Clean Energy Ally shall not provide poor quality of work and customer service that results in numerous customer complaints, including but not limited to: installation not complete to scope, unsafe or potentially hazardous installation, non-functioning equipment, unresponsiveness to customer inquiries, and/or unresolved customer complaints.